We partner with large corporations and mid-sized companies to improve customer experience, reduce operating costs, and increase quality of service. We do it with content.
Aligning content across an organization.
Creating better content more easily and efficiently.
Planning online content that's strategic and successful.
“CSI gives us the analytical approach to content strategy we’re looking for. ”
“Working with the team at Content Strategy Inc has been a transformational experience for the David Suzuki Foundation. Their clear direction and leadership has aligned our internal teams. We’ve come away with a plan that feels achievable for stewarding content through its entire life cycle and we’re learning how to truly focus on what our audience wants.”
“I like CSI’s approach of getting an understanding, from a stakeholder perspective, of what was working and what wasn't.”
We’re experts with a diverse range of backgrounds and skills across every area of content strategy. But we’re all passionate about one thing: using content to transform businesses.Meet the team
Use decision trees to help with content decisions Decision trees support decision-making by clearly laying out the questions that should be asked about content, and presenting the array of responses and consequences. This can be a really effective tool if your content team finds itself in these situations: Saying no (especially without any supporting reasons) […]Read more
A home page that puts audience needs first We love seeing our recommendations come to life. That’s why we were thrilled to hear that The City of Surrey updated their home page according to their new content strategy! Last year we worked with them to create a strategy that would help the website better meet audience […]Read more