Articles

Clients benefit when Powershifter picks up a content strategy partner

  • ByTeam CSI
  • |
  • Feb 4 2016
Categories: |Case studies
Topics: |Financial |Telco |Agency
Clients benefit when Powershifter picks up a content strategy partner

Bringing value and a specialized skillset to projects

Powershifter is a boutique digital agency in Vancouver with a wide range of clients, including those in the finance, technology, and telecommunication industries.

When confronted with large, complex projects for clients who haven’t thought about content solutions, Powershifter turns to Content Strategy Inc. (CSI) as a partner.

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Adoptive Families Association of BC creates new website to inspire and support young adults

  • ByTeam CSI
  • |
  • Feb 4 2016
Categories: |Case studies

Helping youth who have turned 18 prepare for adulthood

Every year in B.C., about 1,000 young people in government care turn 18 and are no longer eligible for government support.

The Adoptive Families Association of BC (AFABC) partnered with the provincial Ministry of Child and Family Development to improve access to services for these youth, who often struggle with a variety of issues such as housing, employment, and education.

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TELUS overhauls its content to improve customer support

  • ByTeam CSI
  • |
  • Jan 22 2016
Categories: |Case studies
Topics: |Telco |Corporate
TELUS overhauls its content to improve customer support Photo: Gavin Froome, TELUS Digital

Helping customers solve their own problems

Whether providing mobile devices and services to Canada, or Internet, landline, and television services to home owners in the western provinces of the country, TELUS has a reputation for superior customer service. But when they realized customers were getting stymied in the “Support” section of the website, they looked to CSI for help.

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Case study

TELUS Customer support

Governance

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Case study

Adoptive Families Association of BC

Website content strategy

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