Articles

Assess and progress your content with our free webinar

  • ByTeam CSI
  • |
  • Feb 5 2018
Categories: |News |Events
Assess and progress your content with our free webinar

Assess and progress your content

In this interactive webinar, we’ll introduce you to our Content Assess and Progress methodology. It helps you home in on the specific aspects of your content, or content practices, that need the most work and will have the biggest impact on your organization. It also shows you which content strategy tools and resources to use to improve your high-priority content areas.

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Process to the people: How governance can power content teams [Slides]

  • ByTeam CSI
  • |
  • Nov 20 2017
Categories: |News |Events
Process to the people: How governance can power content teams [Slides]

Content process models

Content leaders know how important it is to manage content through its lifecycle. If you’re on the ball and your content team is streamlined and efficient, you’ll do this by articulating content processes to make sure that everyone involved, from stakeholders to subject matter experts to content creators, has a shared understanding of the work being done.

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Web Summit: It’s a wrap!

  • ByKathy Wagner
  • |
  • Nov 14 2017
Categories: |News |Events
Topics: |Kathy Wagner |News
Web Summit: It’s a wrap! Web Summit 2017

Exploring humanity in all we do.

For me, Web Summit was a mixed bag. With 20-minute sessions scattered throughout four large trade-show-style pavilions and one large arena, and hundreds of vendors competing for precious moments of your time, it seemed targeted to people with short attention spans who liked to network. Most of the sessions I attended reinforced what we already know in our industry: audience comes first, do your homework, have a strategy, choose quality over quantity, and be prepared to quickly pivot and adapt.

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Case study

TELUS Customer support

Governance

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Case study

Adoptive Families Association of BC

Website content strategy

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