Event name: E Source Forum 2018
Location: Denver, CO
Dates: September 25 – 28, 2018
Presenting: Speeding up front-line customer service: Improving the content and experience for agents reduces call time and cuts cost
Starting in September, Farah Hirani will join the CSI team to help us tackle our upcoming content strategy projects. Farah’s experience in science and storytelling make her a great fit for what we do.
Photo by Kyle Smith on Unsplash
We’ve got some interesting and challenging content strategy projects lined up and we’re hiring an intermediate content strategist to help us tackle them!