Articles

Team CSI gets certified in change management methodology

  • ByTeam CSI
  • |
  • Jul 17 2017
Categories: |News
Topics: |Clients |Team |News
Team CSI gets certified in change management methodology

Helping our clients manage the change of content strategy

The senior members of our CSI team spent were in Parksville, BC recently at a three-day Prosci Change Management Certification Program. The course was an intensive immersion into Prosci research, methodology, and tools for the three stages of change.

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Content strategy project delivers Tourism Saskatchewan a roadmap for change

  • ByTeam CSI
  • |
  • Jul 6 2017
Categories: |News
Topics: |Tourism |Clients
Content strategy project delivers Tourism Saskatchewan a roadmap for change Photo credit: Tourism Saskatchewan

Tourism SK newsletter highlights content strategy project

We loved working with Tourism Saskatchewan and are thrilled to have our work highlighted in their spring newsletter, Going Places. Check out their article below to learn how we collaborated with the Tourism Saskatchewan team on a content strategy that:

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City of Surrey launches their new, user-focused home page

  • ByTeam CSI
  • |
  • Jun 19 2017
Categories: |News
Topics: |Government |Clients

A home page that puts audience needs first

We love seeing our recommendations come to life. That’s why we were thrilled to hear that The City of Surrey updated their home page according to their new content strategy!

Last year we worked with them to create a strategy that would help the website better meet audience needs, while also conveying messages important to the city. The home page content was key.

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Case study

TELUS Customer support

Governance

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Case study

Adoptive Families Association of BC

Website content strategy

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