Articles

City of Surrey launches their new, user-focused home page

  • ByTeam CSI
  • |
  • Jun 19 2017
Categories: |News
Topics: |Government |Clients

A home page that puts audience needs first

We love seeing our recommendations come to life. That’s why we were thrilled to hear that The City of Surrey updated their home page according to their new content strategy!

Last year we worked with them to create a strategy that would help the website better meet audience needs, while also conveying messages important to the city. The home page content was key.

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Focus groups inform a better City of Surrey website

  • ByTeam CSI
  • |
  • Jul 7 2016
Categories: |News
Topics: |Government |Clients |News

Data drives the design of municipality’s online experience

The City of Surrey is one of the fastest growing cities in Canada. Geographically, the municipality is the largest in British Columbia. With a population that has almost doubled to 500,000 over the last decade, expanding by 1,000 new residents every month, Surrey faces unique challenges in meeting the needs of its residents.

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Adoptive Families Association of BC creates new website to inspire and support young adults

  • ByTeam CSI
  • |
  • Feb 4 2016
Categories: |Case studies

Helping youth who have turned 18 prepare for adulthood

Every year in B.C., about 1,000 young people in government care turn 18 and are no longer eligible for government support.

The Adoptive Families Association of BC (AFABC) partnered with the provincial Ministry of Child and Family Development to improve access to services for these youth, who often struggle with a variety of issues such as housing, employment, and education.

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Case study

TELUS Customer support

Governance

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Case study

Adoptive Families Association of BC

Website content strategy

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