Articles

Team training: Creativity and newsletters

  • ByTeam CSI
  • |
  • Feb 15 2016
Categories: |News

In which we build creative muscles at work

At this month’s team training, Jessica led us in a mini workshop based on the book The Artist’s Way at Work: Riding the Dragon, by Julia Cameron. And, we had the chance to scope out our new newsletter (details coming soon).

Read more

Video: Mapping content to customer journeys

  • ByTeam CSI
  • |
  • Sep 10 2015
Categories: |News
Topics: |Video |Past events

Find content gaps and opportunities

Kathy spoke at Design & Content in Vancouver this August about Mapping Content to Customer Journeys. It’s a technique we often use at CSI to understand the content landscape of our clients. From it, we can pinpoint where the content gaps and opportunities are, and understand what content our clients already do well.

Read more
Case study

TELUS Customer support

Governance

View our work
Case study

Adoptive Families Association of BC

Website content strategy

View our work

Looking for content help? We'd love to work with you.

Get in touch