Articles

It’s all about the audience: From research to content tools

  • ByTeam CSI
  • |
  • May 8 2017
Categories: |Toolbox
It’s all about the audience: From research to content tools Photo credit: George Lawie

Filling the gap: Our blog series

The clients we work with typically understand how helpful audience research can be. They know research gives their audience a voice and aligns their stakeholders. Often, organizations we work with either have their own customer experience team, or partner with people who specialize in user experience research.

Read more

Coordinating multiple teams across time zones for the Investors Group project

  • ByBlaine Kyllo
  • |
  • May 8 2017
Categories: |News

There’s nothing quite like Winnipeg in December. Unless you’re comparing that experience to Winnipeg in January. On one of my trips to the city I was informed that there have been days at Portage and Main when it was colder than on Mars.

Read more

Getting Tourism Saskatchewan involved in the discovery process for their content strategy project

  • ByBlaine Kyllo
  • |
  • May 1 2017
Categories: |News
Topics: |Clients |Governance

There’s this joke that people tell about Saskatchewan: “Saskatchewan is so flat you can watch your dog run away for three days.” I’m here to tell you that is not entirely true.

Read more
Case study

TELUS Customer support

Governance

View our work
Case study

Adoptive Families Association of BC

Website content strategy

View our work

Looking for content help? We'd love to work with you.

Get in touch