Articles

Content strategy risks: getting projects on track from the start

  • ByMelissa Breker
  • |
  • Nov 3 2016
Categories: |Ideas
Topics: |Melissa Breker
Content strategy risks: getting projects on track from the start

Chances are you’ll get stuck

At the beginning of any web content strategy project, it’s exciting.

You’ve heard the good news.  The project is going ahead and you can finally pull together a team to get things underway. You consider who needs to be on the team and how you’ll pull the pieces together.

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Beyond user experience: The next content strategy challenge

  • ByKathy Wagner
  • |
  • Oct 20 2016
Categories: |Ideas
Topics: |Kathy Wagner
Beyond user experience: The next content strategy challenge Photo credit: Erin

How did we get here?

It used to be that companies didn’t know how to create content to meet user needs. They struggled to figure what their audience needed, let alone how to meet that need. But over the past three years there’s been a complete sea change when it comes to in-house content strategy competency, particularly in the user experience arena.

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Evergreen or campaign content: which do I need?

  • ByPeter Kelly
  • |
  • Sep 23 2016
Categories: |Ideas
Evergreen or campaign content: which do I need? Photo credit: Janine Kearns

I think I need a campaign but I’m not sure why

It’s not uncommon for organizations to run with what they’re already comfortable producing. For many organizations, those are campaigns.

For decades, agencies built their empires on the backs of global campaigns for giant brands, so it’s no surprise that, as a marketing strategy, the campaign is alive and well. But it’s more than just tradition. Depending on your business goal, a campaign may be just what the doctor ordered.

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Case study

TELUS Customer support

Governance

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Case study

Adoptive Families Association of BC

Website content strategy

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