Articles

Designing content process and workflow for large rewriting projects

  • ByKathy Wagner
  • |
  • Aug 13 2019
Categories: |News |Toolbox
Designing content process and workflow for large rewriting projects

Good content process and workflow is how good work gets done

Good content processes are all about getting the work done, quickly and easily. It’s the “people” part of rewriting content, and outlines how people will interact with each other as they work together to get the content revisions ready for publication. Good workflow helps people through well-designed technology interactions that make the content revision process even easier.

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Building the right writing team for large rewriting projects

  • ByKathy Wagner
  • |
  • Aug 6 2019
Categories: |Toolbox
Building the right writing team for large rewriting projects

Having a good writing team is essential

Building the right writing team doesn’t mean throwing a couple of writers at the problem and expecting them to figure things out. When you have thousands of pages of dense content to rewrite, you need to ensure you have all roles and responsibilities covered and that the writers can work within (or help to develop) defined processes and workflow. They need to be familiar with the support tools they’ll be using, and work within your established timeline and budget.

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The importance of resilience in content teams

  • ByKathy Wagner
  • |
  • Mar 18 2019
Categories: |Ideas
The importance of resilience in content teams

Fostering resilience in the workplace, and in yourself

Content burnout is real. I’ve seen employees so discouraged by their inability to create impactful content in their organization that they simply give up.

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Case study

TELUS Customer support

Governance

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Case study

Adoptive Families Association of BC

Website content strategy

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