Articles

Help shape the Content Assess and Progress methodology

  • ByTeam CSI
  • |
  • May 28 2018
Categories: |News
Topics: |CAaP |News
Help shape the Content Assess and Progress methodology Photo credit Ritesh Singh on Unsplash

A call to the content community

We’re bringing our Content Assess and Progress (CAaP) methodology to the content community to help content leaders like you

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We’re speaking at Confab this May!

  • ByTeam CSI
  • |
  • Mar 5 2018
Categories: |News |Events
Topics: |Kathy Wagner |News
We’re speaking at Confab this May!

Make high-impact content improvements

We’re so pleased to announce that Kathy will be speaking at Confab 2018 in Minneapolis this May 21 – 23.

Kathy’s breakout session will help you home in on the specific aspects of your content or content practices that will have the biggest impact on your organization. She’ll also show you which content strategy tools and resources to use to improve your high-priority content areas.

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Web Summit: It’s a wrap!

  • ByKathy Wagner
  • |
  • Nov 14 2017
Categories: |News |Events
Topics: |Kathy Wagner |News
Web Summit: It’s a wrap! Web Summit 2017

Exploring humanity in all we do.

For me, Web Summit was a mixed bag. With 20-minute sessions scattered throughout four large trade-show-style pavilions and one large arena, and hundreds of vendors competing for precious moments of your time, it seemed targeted to people with short attention spans who liked to network. Most of the sessions I attended reinforced what we already know in our industry: audience comes first, do your homework, have a strategy, choose quality over quantity, and be prepared to quickly pivot and adapt.

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Case study

TELUS Customer support

Governance

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Case study

Adoptive Families Association of BC

Website content strategy

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