Articles

Content in Practice: Padma Gillen on the digital transformation at Gov.uk and his new book, Lead With Content

  • ByBlaine Kyllo
  • |
  • Sep 3 2019
Categories: |News
<i>Content in Practice</i>: Padma Gillen on the digital transformation at Gov.uk and his new book, Lead With Content

Digital first is how organizations can stay relevant and meet the needs of users

On the Content in Practice podcast, Padma Gillen (Twitter, LinkedIn) talks about successful digital transformations and the development of Gov.uk. Produced by Kathy Wagner and Blaine Kyllo, theme music by Lee Rosevere.

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Developing website content writing tools for large rewrite projects

  • ByKathy Wagner
  • |
  • Aug 21 2019
Categories: |News
Developing website content writing tools for large rewrite projects

Give writers what they need to do their job well

Nobody can do their job without support. When multiple writers try to rewrite content to a single set of new standards, they will need a lot of support!

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Designing content process and workflow for large rewriting projects

  • ByKathy Wagner
  • |
  • Aug 13 2019
Categories: |News |Toolbox
Designing content process and workflow for large rewriting projects

Good content process and workflow is how good work gets done

Good content processes are all about getting the work done, quickly and easily. It’s the “people” part of rewriting content, and outlines how people will interact with each other as they work together to get the content revisions ready for publication. Good workflow helps people through well-designed technology interactions that make the content revision process even easier.

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Case study

TELUS Customer support

Governance

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Case study

Adoptive Families Association of BC

Website content strategy

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