Articles

Content in Practice: Hilary Marsh on content strategy for associations

  • ByBlaine Kyllo
  • |
  • Apr 2 2019
Categories: |News
<i>Content in Practice</i>: Hilary Marsh on content strategy for associations

These organizations have unique content challenges

On the Content in Practice podcast, Hilary Marsh (Twitter, LinkedIn) talks about the unique content context of associations and non-profits and the content challenges they face.

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Content processes, part 1: Bringing business analysis to content

  • ByBlaine Kyllo
  • |
  • Mar 26 2019
Categories: |Toolbox
Content processes, part 1: Bringing business analysis to content

Getting familiar with content processes

Processes help content teams operate efficiently to create consistent, impactful content. This series presents an introduction to processes and how they are constructed.

Part 1: Bringing business analysis to content
Part 2: Naming content processes
Part 3: The token is transformed by the process

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Join us at ThoughtSummit to learn how BC Hydro redesigned their knowledge centre to be user-focused

  • ByTeam CSI
  • |
  • Mar 25 2019
Categories: |News |Events
Join us at ThoughtSummit to learn how BC Hydro redesigned their knowledge centre to be user-focused

Blaine Kyllo will be speaking in Vancouver at ThoughSummit on May 14

ThoughtSummit is a conference all about intranets. It brings together people working in communications, HR, and IT, and is a great place to connect with your peers, as well as industry-recognized experts, through presentations, workshops, and networking events.

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Case study

TELUS Customer support

Governance

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Case study

Adoptive Families Association of BC

Website content strategy

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